Cancellation Policy

Vvash Auto Detailing

Cancellation Policy

Cancellation Policy for Ceramic Coating and Paint Protection Film Services:

At VVash Mobile Detailing, we offer a lifetime warranty on the ceramic coating we apply to your vehicle under certain terms and conditions. To provide this warranty, we require customers to schedule our Sapphire Package, which includes our comprehensive detailing services, once a month.

1. Appointments Cancelled or Rescheduled More Than 24 Hours in Advance:
  • If you need to cancel or reschedule your ceramic coating or paint protection film appointment more than 24 hours before the scheduled time, you are eligible for a full refund of any deposit paid. Please contact us at (386) 986-8942 to inform us of the cancellation or rescheduling request.
2. Appointments Cancelled Within 24 Hours of the Scheduled Time:
  • If you cancel your ceramic coating or paint protection film appointment within 24 hours of the scheduled time, the deposit made is nonrefundable. We reserve the right to retain the deposit as compensation for the loss of business opportunity and any preparations made for your appointment.
3. Rescheduling Within 24 Hours of the Scheduled Time:
  • Should you need to reschedule your ceramic coating, tinting or paint protection appointment within 24 hours of the scheduled time, the deposit paid will be applied to the rescheduled appointment. However, any subsequent cancellation or rescheduling requests will be subject to the same policies outlined in this cancellation policy.
4. No-Show Policy:
  • If you fail to show up for your scheduled ceramic coating, tinting or paint protection appointment without prior notice or communication, you will forfeit your deposit, and further appointments will require a new deposit.

Please note the following important details:

– To cancel or reschedule your appointment, please contact us at 386-986-8942 as soon as possible.
– Refunds for eligible cancellations will be processed within 7 business days.
– Any exceptions to this cancellation policy are at the discretion of Vvash and will be assessed on a case-by-case basis.

By booking an appointment with us and paying the deposit, you acknowledge and accept the terms and conditions outlined in this cancellation policy.
We appreciate your understanding and cooperation. If you have any questions or require further clarification, please do not hesitate to contact us.

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